You monthly statement is available online under your account management page. iTalkBB will make one time charge at the beginning of the month which includes current monthly fee and international long distance charge from the previous month.
How do I check calling details and balances?
Online statement with calling details is available for all users at anytime. iTalkBB does not send out traditional statement through mail; online statement is printable. When your account is established, you will be asked to provide your information including the credit card information for payment. All information is secure and confidential; it is only being viewed by you and our billing department. This payment method is simple, easy and fast compared with traditional method through the mail.
Will I receive bills via mail?
Online statement with calling details is available for all users at anytime, and your online statement is printable. iTalkBB does not send out traditional statement through mail.
Is the payment method secured?
Our payment method is simple, fast and secure. All information is confidential, and only being viewed by you and our billing department.
Does iTalkBB have any other hidden charges or taxes?
Unlike your traditional phone service carrier, iTalkBB does not charge customers with any extra or hidden fees. But you will be charged for GST in order to comply with Singapore government regulations.
How do I change my credit card information?
If you wish to change your credit card information, you make log on to our website at www.italkbb.com.sg and up date your information in your account management page.
What will happen if iTalkBB is not able to charge through my credit card?
If iTalkBB is not able to put a charge through your credit card, your service will be disconnected at any time. To avoid your telephone service from being interrupted, please update your credit card information if there is a change. If for some reason, iTalkBB is unable to apply charges to your credit card, to avoid interruption of your service, or possible collections, we would like you to fill out the [Charge Authorization Form - click to download] sign and fax it to 63389566. After receiving your completed form, iTalkBB will apply the agreed amount to your credit card.
Sign in for personalized, convenient support
With iTalkBB, you can easily get access to and manage your online account. Our secure account management site allows you to view your bill, add or change services, refer friends and so on.
