Is the caller ID feature the same as my traditional phone service feature?
Yes. When a call comes in, you will see the phone number of the caller.
Does Caller ID show the name of the caller?
Not at this time, but we will have this feature added in the near future.
Do all service plans come with the Caller ID feature?
Yes. Caller ID is a free feature that comes with all of our service plans.
Can I use iTalkBB's service to make and receive calls when traveling?
Yes. You may use iTalkBB's service wherever high speed Internet is available. When traveling, just bring your IP Box along to hook up with the modem and router. You can receive and make phone calls as you would at home.
What should I do with my iTalkBB service if I move?
You may keep your number when you move at no service charge, or we will choose a different number with a different area code for you( Number change fee is $20 ).
Our current basic features:
1. Caller ID
Available to all customers with any service plans.
2. Call Waiting
Call Waiting allows you to accept an incoming call while you're already on a phone call. This feature places your first call on hold by pressing the flash button and you answer the second incoming call.
3. Three-way Calling
With Three-way Calling, you can connect with two other parties at the same time. The three of you can talk at once. To use: dial and connect with the second party, then press the switch or flash button, wait for 3 short tones then dial the third party's number, when connected press the switch or flash button again to get all three parties on line at once.
4. Call Forwarding Always
After hearing the dial tone, press * 72 + 1 + the number you wish to forward to, 3 short tones confirms the set up. press * 73 to cancel.
5. Call Forwarding Busy
After hearing the dial tone, press * 90 + 1 + the number you wish to forward to, 3 short tones confirms the set up. Note: takes about 20 seconds for calls to be forwarded. press * 91 to cancel.
6. Call Forwarding No Answer
After hearing the dial tone, press * 92 + 1 + the number you wish to forward to, 3 short tones confirms the set up. Note: takes about 20 seconds for calls to be forwarded. press * 93 to cancel.
7. Call Hold
During a call you may place the call on hold by pressing the flash or hold button, press the flash or hold button again to return.
8. Call Transfer
Transfer a call to a third party. After the call is connected, press the switch or flash button, then dial the third party's number, after connected press the switch or flash button again, after all parties are connected then hang up.
With iTalkBB, you can easily get access to and manage your online account. Our secure account management site allows you to view your bill, add or change services, refer friends and so on.
